Support

Get help with FunBase apps, account requests, and privacy questions.

For support, bug reports, feature requests, account inquiries, privacy questions, and app-related assistance, contact: support@funbase.pro

How we can help

Our support team assists users of all current and future FunBase applications. Most requests are answered within 1–3 business days.

App not working as expected

Update to the latest version, restart your device, and confirm that any required permissions for the feature are enabled.

Bug reports and feature requests

Email support@funbase.pro with the app name, device model, OS version, and a clear description of the issue or idea.

Purchases and subscriptions

Billing and refunds for in-app purchases are managed through the Apple App Store or Google Play. Include your order details when contacting us about a purchase issue.

Privacy and data requests

Review our Privacy Policy, or contact support@funbase.pro for privacy questions and data requests.

Delete my account

Users may request account deletion by contacting support@funbase.pro or by using the Delete Account page.

Before you contact us

Note your app and version

Include the app name, device model, and OS version so we can reproduce the issue faster.

Describe what happened

Share the steps leading to the problem and what you expected to see instead.

Email support

Send your message to support@funbase.pro.